WhatsApp business automation
Turn WhatsApp conversations into organised business work.
WhatsApp is often where the customer conversation starts. Siftvik can connect that conversation to the work that needs to happen next, such as capturing a lead, assigning ownership, scheduling a follow-up or updating a customer record.
What the automation actually does
Move the work forward without adding another manual checklist.
Good automation does not create extra admin. It watches for the right event, records what matters, triggers the next step and keeps a human in control where judgement is needed.
01Customer message arrivesreceived
02Enquiry details are capturedorganised
03Customer is assigned to the right personrouted
04Next action is createdscheduled
05Status stays visible until completedtracked
What improves
Less chasing. Better visibility. Clearer next actions.
01Fewer enquiries lost inside chat history↗
02Less repeated copying into spreadsheets↗
03Clearer handoff between team members↗
04Better customer context before every follow-up↗
Where it helps
Useful when the same business step keeps repeating.
Appointment requests
Order updates
Customer reminders
Start with one workflow
Show us the repetitive work you want to stop doing manually.
We will first understand the process, then decide what should be automated, what should stay manual and what software is actually needed.
Discuss my workflow →